Private eye Steve Rambam: Privacy is dead

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Private investigator Steve Rambam has worked on a number of high-profile cases in his 25 year career, including tracking down Nazi war criminals in Canada. In a recent interview with Computerworld, Rambam discusses PallTech, his investigative database service with more than 25 billion records on U.S. citizens and businesses.

PallTech claims to have “ pretty much every American’s name, address, date of birth, Social Security number, telephone number, personal relationships, businesses, motor vehicles, driver’s licenses, bankruptcies, liens, judgments — I could go on and on”

If the fact that PallTech has amassed this much specific information on almost every American isn’t troubling enough, there are two other disturbing issues raised in the interview. The first is the apparent lack of security or oversight of the sensitive data. When asked who has access to the data and how it is safeguarded, Rambam replies:


This is a database that’s restricted to law enforcement, private investigators, security directors of companies and people who have a genuine need. … The most restrictive rule is my own personal ethics. In 20 years, we haven’t had a single lawsuit or complaint.

The second troubling issue is how the data is being contributed:


The other thing is the mind-boggling level of self-contributed data. The average person now willingly puts on the Internet personal information about himself that 20 years ago people would hire an investigator to try and get. It’s extraordinary. If you know how to use the Internet, 75% of an investigation can be conducted sitting in your pajamas.

Rambam feels that people have no reason to fear that PallTech will abuse their personal information, as they are “more accountable” than the US government: “You can sue us; you can subpoena us. You can hold us to task if we do something improper. Not so the U.S. government.”

Rambam is a proponent of public access to information, in order to prevent government abuse. In an earlier post, I mentioned David Brin’s book The Transparent Society , which discusses the illusion of privacy and advocates making most information available to everyone to ensure greater transparency and accountability.

Will information remain private and “secret”, or are we on a path to making it open and public?

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